General Information

Available at Warehouse

• This title is in stock* at one of our distributor’s warehouses and we are able to acquire it on behalf of the customer.
• Delivery Time: 3-4 weeks or 4-6 weeks if replacement copies are needed.

In Stock

• This title is in stock at Merry Manga Company! The quantity that we have available is denoted by the number in parantheses shown on the title’s product page.
• Delivery Time: Less than 2 weeks if your order consists solely of In Stock items.

Backorder

• This title is awaiting a reprint and currently unavailable with our distributors. Backordering will secure your copy from the next print run. For more information, read our Backorders section below.

Preorder

• This is an unreleased title available for preordering. Preordering will secure your copy from the first print run, exclusions apply. For more information, read our Preorders policy section below.

Out of Stock

• This title could be awaiting a reprint or is no longer available with our distributors for the foreseeable future. Out of Stock titles cannot be ordered.

*Additional Info: Inventory status can change by the minute for high demand or low stock titles. For more information, read the Backorders section below.

Due to having an extremely small staff at this time, we do not automatically provide order updates while your order is in processing. It is our goal to ship orders out as quickly and sensibly as possible, but it is worth noting that we are a very small and young business and factors such as needing replacements for damaged items, preorder delays, warehouse workload, our current amount of orders, the health of our staff, etc. can delay the shipment of your orders.

If you’re ever curious about the status of your order, please reach out through email at any time by replying to your order confirmation email, using the contact form, or emailing us at info@merrymanga.com.

Points and Rewards is a free new feature and is currently in testing. Points offerings are subject to change at any time.

Currently users may earn 1 point per $8 item, 2 points per $16 item, etc. purchased.

Current ways to earn bonus points:

• Complete your profile.
• Leave a review of a book you read and purchased from Merry!
• Have a friend successfully make a purchase through your referral link.
• Place multiple orders.

View your Points by going to your Account and clicking the Rewards tab.

Points may be redeemed at Checkout at a rate of 1 point = $0.10.

Shipping is free for orders greater than $100, otherwise the customer is responsible for paying a flat shipping fee of $5.50.

Orders are packaged securely in a box with packing paper and occasionally other packaging materials.

Orders are shipped through USPS or UPS at our discretion and can only be shipped to the address you, the customer, provides when ordering. If you need to update your shipping address, please contact us as soon as possible using the contact form or by emailing info@merrymanga.com

Orders are only shipped once we have acquired all available titles, so please plan your orders accordingly. For larger orders, partial shipments of available items may occur solely at our discretion. In this case, your order will be split up and the changes will be shown on your Orders page.

Titles marked as “Available at Warehouse” could end up on backorder at any given time. When this happens, it means that our distributor does not have enough copies remaining to fulfill our order and we’ll likely have to wait for the next printing until we’re able to acquire more copies.

If any title(s) in your order ends up on backorder, we will cancel and refund the backordered title(s) as soon as the rest of your order is ready to ship. If you have multiple orders, we may leave the backordered title(s) active until your last open order is ready to ship.

Backordered titles may be canceled by the customer at any time by reaching out to us via our contact form or by email (info@merrymanga.com); however, if the warehouse has begun processing items in your order then we will be unable to cancel those specific items.

For orders of Available at Warehouse items, customers may cancel items only if our distributors have not started preparing your order. If you would like to request to cancel items in your order, please submit a support case or reply to your order confirmation email as soon as possible. Most items are committed by our distributors within 24 hours, so the timeframe to cancel is slim.

For orders of items on Backorder or Preorder, cancellations may be accepted at any time as long as our distributors have not started preparing your order.

Merry Manga Co. also reserves the right to cancel any items or orders at any time. For more info, see Terms and Conditions

Customers who want to receive new releases shortly after the release date should preorder items 3 weeks (or more) prior to release. For items ordered less than 2 weeks prior to their release date, we cannot guarantee that we’ll be able to stock copies from the first print run if demand for those items is high, although this issue is extremely rare.

We want to see our customers receive new titles when they want them, so we recommend customers consider release dates when placing an order. We typically won’t ship an order until all items are in stock, so please plan your order accordingly.

Release dates are subject to change due to delays. If a title is significantly delayed, we will cancel it so that it doesn’t hold up your order.

Please also consider that we have limited space to hold orders, so depending on order size and other factors, we may have to cancel preorders that are several weeks away if the rest of your order is ready to ship and we’re unable to justify an additional shipment of those preorders.

• Ex: You place an order for 15 titles. 14 titles are ready to ship, but 1 title doesn’t release for another 3 weeks. We will have to cancel this title and issue a refund unless you have another order in processing that will be ready around that time.

Collectors old and new to the industry should know that printing errors (small flaws that occur during the printing/binding process) are common. At Merry Manga, our stance is that no book can ever be perfect; however, we strive to make publishers aware of significant printing errors and damages.

Our quality control process: We inspect every shipment of books we receive for incidental damages and significant printing issues (external only). In the case that a book does not meet our expectations and was acquired to fulfill a customer’s order, we will attempt to acquire a better copy one (1) time. If the replacement copy does not meet our expectations either, then we will have to cancel that title in order to ship your order within our desired turnaround time. You are welcome to reorder that title in another order and we’ll attempt to acquire a better copy.

What to expect: While we always try to get our hands on the best possible prints for our customers, there is very little we can do about common manufacturing issues. These common issues can occur on any book by any publisher. These issues include, but are not limited to:

• slightly misaligned cover and/or spine art;
• small dents to the cover and/or spine;
• small tears near the top or bottom of the spine;
• small crimps and/or creases to the cover or pages;
• general wear, dust, smudging, and/or yellowing from long-term distributor warehouse storage.

If you ever receive a book that doesn’t meet your expectations, please make us aware of it by submitting a support case. We are unable to provide an exchange or refund for printing issues, but please email us pictures of the issues with your book and we’ll do our best to make things right.

We currently source over 16,000 titles from 4 distributors that operate Monday-Friday every week, excluding federal holidays. It is worth noting that if your order contains titles from multiple distributors, it is likely to take a little longer.

Here is the core lineup of publishers that we offer and the frequency at which we order their titles:

Distributor 1  (2-3 days/week)

SuBLime | Viz Media

Distributor 2  (2-3 days/week)

Dark Horse | Inklore | Kodansha | Seven Seas | Square Enix | Titan | Vertical | WEBTOON Unscrolled

Tokyopop & Love x Love titles coming 2025!

Distributor 3  (1-2 days/week)

Ize Press | J-Novel Club (JNC) | Kana | Yen On | Yen Press

Distributor 4  (once every 4-6 weeks)

Ablaze | Alien Books | Denpa | Kuma | One Peace | PIE International | Tuttle | Udon

Independent

Glacier Bay Books | Star Fruit Books

All orders regardless of status (backorder, preorder, etc.) are charged at checkout. Payment is only accepted through the payment methods listed during checkout:

Debit / Credit / Paypal / Venmo / Google Pay

Paypal Pay Later is also available.

Insurance is provided through Route and automatically applied at checkout. If you do not want to insure your order, you can opt out at checkout.

Merry Manga Co. does not take any responsibility for your package once it is in scanned in by the shipping carrier. However, we do our best to minimize incidental damages by packaging your order securely.

For more information on Route Insurance, please view their Shipping Protection Policies.

For any items believed to have been damaged in transit, please submit a claim through Route if you purchased insurance. We do not accept returns for damaged items.

Insurance Tips: If your package arrives damaged, we recommend taking photos of all sides of the package prior to opening it. After opening, take a photo of the contents of the package prior to unpacking. Once unpacked, if damage is noted on any items that were ordered, take photos of the damage from multiple angles. All of these photos should help speed up the Route claim process.

For any items missing from your order, please submit a support case so that we can find a resolution. If the entire order goes missing during transit or damage to the package occurred in transit resulting in missing items, customers will need to contact the shipping carrier (typically USPS or UPS) to file a claim and acquire proof that the shipment is lost. Once proof is acquired, please submit a claim through Route, if purchased. Merry Manga Co. is not responsible for packages once they’re scanned in by shipping carriers.

We do not offer returns under any circumstance. Please be absolutely certain that you want all items in your cart prior to checking out.

State of Georgia Residents: We will automatically calculate the sales tax for your order during checkout based on your shipping address.

Unfortunately we are unable to accept orders outside of the US and Puerto Rico at this time.